Shipping policy

**Shipping Policy**

**Last updated: 22/08/26

We currently ship orders to customers in the United Kingdom.

### Order processing

Orders are processed after payment has been successfully received.

Because our products are fulfilled by a third-party supplier, processing and delivery times may vary.

**Estimated processing time:** 3-5  business days

**Estimated delivery time:** 4-12 business days after processing

These are estimates rather than guaranteed delivery dates unless we have expressly agreed otherwise.

### Delivery charges

The delivery charge applicable to your order will be displayed at checkout before you complete your purchase.

### Tracking

Where tracking is available, tracking information will be provided to you by email once your order has been dispatched.

Tracking information may take some time to become active after dispatch.

### Delays

Delivery times can occasionally be affected by circumstances outside our reasonable control, including courier delays, customs procedures, severe weather, or other unforeseen circumstances.

If your order appears to be significantly delayed, contact us at strive983@gmail.com  with your order number and we will investigate the shipment.

### Incorrect delivery information

Please make sure your delivery address is correct before completing your order.

If you provide an incorrect address and the order has already been dispatched, contact us as soon as possible at [BUSINESS EMAIL]. We will try to assist, but we cannot guarantee that the delivery address can be changed after dispatch.

### UK consumer rights

Nothing in this shipping policy limits your statutory consumer rights.

For online purchases, applicable UK rules generally require goods to be delivered without undue delay and normally within 30 days unless a different delivery period has been agreed with the customer.

### Contact

**Email:** strive983@gmail.com

**Business name:** AlignEase